Early access

Messages

Messenger and Instagram in one shared inbox.

8 features in 3 groups. In early access: we switch it on for your company on request.

Messenger and Instagram messages answered from personal phones, with no shared view and no record of the reply.

With Messages

Answer Facebook Messenger and Instagram from one place, share approved replies, and keep every conversation with its history.

  1. Inbox3 features
  2. Replies3 features
  3. Reports2 features

Group 1 of 3, 3 features

Inbox

  • Messenger, Instagram and WhatsApp conversations together
  • Assign and track conversations
  • Full conversation history and export

Group 2 of 3, 3 features

Replies

  • Shared library of approved replies
  • Automatic replies by opening hours
  • Outgoing queue with retries

Group 3 of 3, 2 features

Reports

  • Response times and volumes
  • Waiting conversations at a glance

How it works

  1. Connect your Page

    Sign in with Meta and pick the Facebook Page; its Instagram can join.

  2. Set your replies

    Approved answers and opening hours.

  3. Answer together

    Everyone sees who is handling what.

Works with

Apps it connects with inside the Portal. Each has its own presentation.

Settings and security

Settings you control

  • Connected channels
  • Automatic replies
  • Reply templates

Your data stays your company's

  • Every company has its own separate books that no other company can see.
  • Two-step sign-in is required for owners and administrators.
  • Access by role: owner, administrator, accountant, staff, read only.

Questions before you start

Is it available to every company?

Messages is in early access. Ask us to enable it for your company.

We set it up for your company

In early access: we switch it on for your company on request.

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